Frequently Asked Questions

Everything you need to know about your grace & stella favorites.

Are your products cruelty-free and vegan?

Yes! At grace & stella, we are proud to be 100% cruelty-free and vegan-friendly. We do not test on animals, and we ensure our ingredients meet these ethical standards.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is your return policy?

We want you to love your glow. If you aren't satisfied, we offer a 30-day return policy for most products. Please contact our support team to initiate a return.

Do you ship internationally?

We currently ship to a wide variety of countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your eye masks safe for sensitive skin?

Our products are formulated to be gentle, but we always recommend doing a patch test on a small area of skin before full application, especially if you have high sensitivity.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop pay for a seamless checkout experience.